Privacy Policy

Last Updated: December 15, 2025

Relizon values your privacy. This Privacy Policy explains how Relizon LLC, a Delaware limited liability company doing business as relizon.ai (“Relizon,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you access or use relizon.ai and any related websites, landing pages, opt-in forms, portals, dashboards, software, applications, events, and services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy. Please also review our Terms & Conditions.

Contact: hello@relizon.ai
Legal / Privacy Requests: legal@relizon.ai

1) INFORMATION WE COLLECT

We collect Personal Information and Non-Personal / Usage Information.

A. Personal Information

“Personal Information” is information that identifies, relates to, describes, or could reasonably be linked to you, such as:

  • Name, email address, phone number, mailing address

  • Business name, job title, and company details

  • Account credentials (e.g., username, password—stored in hashed/encrypted form when applicable)

  • Billing and payment information (processed by third-party payment processors; we may receive limited transaction details)

  • Communications you send us (emails, messages, form submissions, support requests, and Session recordings where permitted)

  • Information you provide when registering for webinars/events, subscribing, or purchasing services

  • Content you upload or provide as part of Services (e.g., brand assets, marketing content, contact lists)

B. Non-Personal / Usage Information

“Usage Information” is information collected automatically that generally does not identify you directly, including:

  • IP address, device identifiers, browser type, operating system

  • Pages viewed, clickstream data, referral URLs, time spent, and general site usage

  • Approximate location derived from IP address

  • Log files and performance data

C. Information From Third Parties

We may receive information about you from third parties, such as:

  • Payment processors (e.g., payment confirmation, billing status)

  • Analytics and advertising partners

  • Social media platforms if you interact with our pages or ads

  • Lead sources (e.g., partners, events, referrals)

  • Service providers that help us deliver the Services

2) HOW WE COLLECT INFORMATION

We collect information when you:

  • Visit our website or use our Services

  • Fill out an opt-in form, request information, or register for a webinar/event

  • Create an account, subscribe, start a free trial, or purchase a service

  • Communicate with us by email, phone, SMS, chat, social media, or support ticket

  • Upload data or content to the Services

We also collect data through cookies and similar technologies described below.

3) COOKIES, PIXELS, WEB BEACONS & TRACKING TECHNOLOGIES

We and our service providers may use:

  • Cookies (small text files stored on your device)

  • Pixels / web beacons (small code/images that track interactions)

  • SDKs and similar tracking tools

These technologies help us:

  • Remember preferences and settings

  • Provide a smoother experience and enable functionality

  • Understand how visitors use the site

  • Measure marketing effectiveness and improve performance

  • Deliver advertising and remarketing (where applicable)

Your Choices

Most browsers allow you to control cookies through settings. If you disable cookies, some features of the Services may not function properly.

Third-Party Advertising

Third parties may place cookies/pixels on our site to provide analytics or advertising services. We do not control those third parties’ tracking technologies; their practices are governed by their own privacy policies.

Mobile app. The Relizon iOS app does not use third-party advertising or cross-app tracking technologies, and does not collect data for advertising purposes. The cookies, pixels, and web beacons described above apply to the Relizon website only. Within the app, we collect only the account information, content you provide, and usage data needed to operate and improve the service, as described in this policy.