RELIZON TERMS OF SERVICE

Last Updated: Jan 19, 2026

These Terms of Service (the “Terms”) govern your access to and use of relizon.ai, including all related websites, subdomains, landing pages, opt-in forms, portals, dashboards, software, applications, content, events, communications, and services provided by Relizon (collectively, the “Services”).

IMPORTANT NOTICE: These Terms include mandatory binding arbitration, a class action waiver, automatic subscription renewals, SMS consent provisions, disclaimers of warranties, and limitations of liability that affect your legal rights. Please read carefully.

1. COMPANY INFORMATION

The Services are owned and operated by Relizon LLC, a Delaware limited liability company, doing business as relizon.ai (“Relizon,” “we,” “us,” or “our”).
For branding and customer-facing purposes, we may be referred to simply as Relizon. Any future restructuring, affiliate creation, or corporate conversion shall not affect the enforceability of these Terms.
General Contact: hello@relizon.ai
Legal & DMCA Notices: legal@relizon.ai

2. ACCEPTANCE OF TERMS

By accessing or using the Services in any manner — including but not limited to submitting an opt-in form, registering for a webinar or event, creating an account, clicking “I Agree,” signing a contract, paying an invoice, or using any Relizon software, AI agent, or service — you agree to be legally bound by these Terms and our Privacy Policy (together, the “Agreement”).
If you are using the Services on behalf of a business or other entity, you represent and warrant that you have authority to bind that entity.

3. ELIGIBILITY

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use the Services.

4. SERVICES COVERED

These Terms apply to all Relizon offerings, including without limitation:
SaaS platforms, dashboards, CRM systems, and automation tools

AI agents, AI employees, chatbots, voice agents, workflows, and AI-powered systems

Digital marketing services, including SEO, GEO, AEO (Answer Engine Optimization), paid advertising, email and SMS marketing, content creation, funnels, and analytics

Consulting, strategy, advisory, coaching, and implementation services

Websites, web applications, mobile applications, custom software development, integrations, and APIs

Memberships, subscriptions, online communities, courses, trainings, and educational materials

Webinars, live events, recordings, and workshops

Some Services may rely on third-party platforms. Third-party terms may apply.

5. ORDERS, STATEMENTS OF WORK, AND PRIORITY

Certain Services may require a proposal, statement of work (“SOW”), order form, subscription agreement, or other written agreement (each, an “Order”).
Orders are incorporated into this Agreement

If a conflict exists, the Order controls only for that specific Service

All other matters are governed by these Terms

These Terms serve as Relizon’s master agreement across all opt-ins and engagements.

6. ACCOUNTS AND SECURITY

You are responsible for maintaining the confidentiality of your login credentials and all activity occurring under your account. You must notify Relizon immediately of any unauthorized access. Relizon is not liable for losses resulting from compromised credentials.

7. ACCEPTABLE USE

You agree not to use the Services to:
Violate any law or regulation

Infringe intellectual property, privacy, or publicity rights

Send unlawful, deceptive, or unsolicited communications

Interfere with system security or performance

Reverse engineer, scrape, or abuse any system

Misuse AI-generated outputs in unlawful or misleading ways

Relizon may suspend or terminate access for violations.

8. AI SERVICES AND OUTPUT DISCLAIMER

Relizon provides AI-powered tools and automations. Artificial intelligence is inherently probabilistic and may produce inaccurate or incomplete outputs.
You acknowledge and agree:
AI-generated outputs are provided “as is”

You are solely responsible for reviewing, validating, testing, and approving all outputs

Relizon does not guarantee accuracy, results, rankings, conversions, revenue, or outcomes

Relizon does not provide legal, financial, tax, accounting, medical, or investment advice

AI Data Usage and Training
Relizon does not use Customer Data, including prompts, inputs, outputs, messages, files, or business information, to train or improve any shared, public, or third-party artificial intelligence or machine learning models.
Customer Data is used solely for the purpose of providing, maintaining, and supporting the Services for that Customer.
Relizon may use aggregated, anonymized, or de-identified data that cannot reasonably be used to identify a Customer or their business to improve system performance, reliability, workflows, and service quality. Such data is not used to recreate, expose, or disclose Customer-specific information.
Relizon does not sell Customer Data and does not permit third parties to use Customer Data for their own AI training purposes, except as required to deliver the Services and subject to confidentiality obligations.

9. CLIENT RESPONSIBILITIES

You are solely responsible for:
The accuracy and legality of all data, claims, content, and materials you provide or approve

Obtaining all required consents for email, SMS, phone, and marketing communications

Compliance with all applicable laws, including CAN-SPAM, TCPA, FTC advertising rules, and privacy regulations

Backing up your data and maintaining your records

Relizon is not responsible for your regulatory or legal compliance.

10. SMS, EMAIL, AND COMMUNICATION CONSENT

By submitting your contact information to Relizon, you expressly consent to receive communications from us, including emails, phone calls, and SMS/text messages, using automated or manual systems, for service-related and marketing purposes.
Message and data rates may apply. You may opt out of SMS at any time by replying STOP.

11. PAYMENTS, FREE TRIALS, AND AUTO-RENEWALS

Payments
You agree to pay all fees and applicable taxes. Failure to pay may result in suspension or termination of Services.

Free Trials
If a Service includes a free trial, your payment method will be charged automatically at the end of the trial period unless you cancel before the trial ends.

Subscriptions and Auto-Renewal
Subscriptions automatically renew at the stated interval unless canceled prior to renewal. You authorize Relizon to charge your payment method on a recurring basis until cancellation.

12. REFUNDS

Refunds, if any, are governed by the applicable Order or product-specific policy provided at purchase.
Unless expressly stated otherwise in writing:
Setup fees and custom work are non-refundable

Completed service time is non-refundable

Event and webinar tickets are non-refundable

13. INTELLECTUAL PROPERTY

Relizon Intellectual Property
Relizon owns all software, systems, workflows, AI configurations, methodologies, templates, prompts, branding, and materials (“Relizon IP”). You receive a limited, non-transferable license for internal business use only.

Client Materials
You retain ownership of materials you provide but grant Relizon a license to use them to deliver the Services.

Deliverables
Upon full payment, you receive a license to use final deliverables. Relizon retains ownership of underlying systems, frameworks, and reusable components.

14. CASE STUDIES AND TESTIMONIALS

Unless you notify Relizon in writing otherwise, you grant permission for Relizon to use your business name, logo, testimonials, and non-confidential results for marketing and case study purposes.

15. EVENTS, WEBINARS, RECORDINGS, AND CLIENT MEETINGS

Relizon may host, facilitate, or participate in live or recorded interactions, including but not limited to public or private events, webinars, workshops, trainings, coaching sessions, group sessions, conferences, community gatherings, onboarding calls, consulting meetings, support calls, and implementation or review sessions (collectively, “Sessions”).

Event and Group Sessions
For public or group-based Sessions (including webinars, workshops, group coaching, masterminds, and events), you acknowledge and agree that Relizon may record, photograph, livestream, or otherwise capture audio, video, images, chat messages, screen shares, and other content that may include your name, likeness, image, voice, statements, and participation (“Event Media”). You grant Relizon a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, perform, and create derivative works from such Event Media, in whole or in part, in any format or medium now known or later developed, for lawful business purposes, including education, training, marketing, promotion, advertising, and internal use. Relizon owns all rights, title, and interest in and to the Event Media and any recordings or materials created in connection with such Sessions.

Client Meetings
For private or one-to-one Sessions with clients (“Client Meetings”), Relizon may record the Session with notice or consent, which may be provided verbally, in writing, electronically, or by continued participation after notice that recording is taking place. Any recordings, notes, transcripts, or materials created from Client Meetings (“Client Meeting Materials”) are used solely for purposes of providing the Services, internal documentation, training, quality assurance, and service improvement. Client Meeting Materials are treated as confidential information and are not used for public marketing, advertising, or promotional purposes without the client’s prior written consent.

Opt-Out and Limitations
If you do not wish to be recorded, you must notify Relizon in writing prior to the Session. Relizon does not guarantee the ability to exclude participants from recordings or media in live or group-based Sessions.

16. CONFIDENTIALITY

Both parties agree to protect non-public, confidential information and use it solely for purposes of this Agreement.

17. THIRD-PARTY SERVICES

Relizon is not responsible for third-party platforms, outages, changes, or failures.

18. FORCE MAJEURE

Relizon shall not be liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, terrorism, labor disputes, pandemics, government actions, platform outages, or third-party system failures.

19. TERMINATION

Relizon may suspend or terminate Services for non-payment, violations, or legal risk. Termination does not relieve payment obligations already incurred.

20. RELIZON BGM SAAS SUBSCRIPTION, USAGE-BASED BILLING, AND RESOLD COMMUNICATIONS

20.1 Relizon BGM SaaS Platform

Relizon Business Growth Management (“Relizon BGM”) is a SaaS subscription platform within the Services that may include CRM tools, automation, AI agents, voice and messaging systems, email tools, workflows, analytics, funnels, and other software features, and may be offered on a monthly, annual, or other recurring subscription basis as described at checkout, in an Order, or within the platform.

20.2 Subscription + Usage-Based Charges

In addition to subscription fees, certain features are billed on a pay-as-you-go basis (“Usage Charges”) based on actual consumption, including but not limited to voice calls, SMS, WhatsApp, email sending, email verification, workflow executions, AI content generation, external AI model usage, reviews AI, funnels, and domain purchases.

Usage Charges may be billed by:

deduction from a prepaid wallet or credits balance, and/or
charging the payment method on file automatically.

20.3 Customer-Facing Usage Pricing Chart

The following pricing applies to usage-based features within Relizon BGM (customer-facing rates):

Communications & Messaging

Outbound Phone Calls: $0.021 / minute
Inbound Phone Calls: $0.0128 / minute
SMS (US / Canada): $0.0124 / segment
WhatsApp Messaging: $0.111 / message
AI Chat Messages: $0.03 / message
AI Voice Calls: $0.195 / minute

Email & Verification

Email Sending: $0.001 / email
Email Verification: $0.0037 / verification

Automation & Funnels

Workflow – Premium Execution: $0.015 / execution
Funnel AI Creation: $1.485 / funnel

AI Content & Intelligence

Content AI – Text: $0.135 / 1,000 words
Content AI – Images: $0.09 / image
Reviews AI – Responses: $0.015 / response

Advanced AI Models (Token-Based Usage)
Charges are based on tokens. Word counts shown are estimates.

External AI – Input: $0.90 / 750,000 words
External AI – Output: $3.60 / 750,000 words
Agent Studio AI Processing: $0.375 / 750,000 words

Domains

Domain Registration: $15 / domain

20.4 Variable Rates, Region Differences, and Third-Party Changes

Rates may differ by region, carrier, provider, AI model selected, and tokens consumed. Usage estimates are informational only. Relizon may update usage pricing at any time, including to reflect third-party provider changes, and will provide notice through the platform, billing page, checkout disclosures, and/or written communication as reasonably determined by Relizon.

20.5 Billing Disputes; Final Authority

You agree to review billing statements promptly. If you believe a billing error occurred, you must notify Relizon in writing at legal@relizon.ai within thirty (30) days of the charge. Relizon’s records and logs are the final authority for usage measurement, tracking, and billing determinations, except where prohibited by law.

20.6 Non-Refundable Usage; No Cash Value

Usage Charges are non-refundable once consumed. Prepaid balances, credits, or usage wallet amounts are not a bank account, are not insured, do not accrue interest, and have no cash value.

20.7 Suspension for Nonpayment or Insufficient Balance

Relizon may suspend usage-based features and/or the Services if payment fails, balances are insufficient, or there is suspected fraud, misuse, or compliance risk.

21. RELIZON DIGITAL LOYALTY CARD PROGRAM

21.1 Purpose of the Relizon Growth Card

The Relizon Growth Card is designed to support the growth and long-term success of Relizon customers and our community.
Relizon provides this program to encourage meaningful engagement, responsible participation, and shared progress. Growth Credits are issued out of care for our customers and our community, to support business growth and to help members continue to Live Dreams Daily.

21.2 Relizon Growth Credits

Relizon Growth Credits are loyalty credits that may be applied toward eligible Relizon services and approved offers.
Growth Credits:
Accumulate as they are earned

Decrease when they are redeemed

Do not expire while the account remains active

Are applied at checkout when eligible

Growth Credits are not cash, do not represent currency or stored value, and have no cash equivalent.

21.3 Welcome Credit

When a Relizon Growth Card is issued, the cardholder receives:
$100 Relizon Growth Credit
The welcome credit is issued one time per account.

21.4 Referral Rewards

Relizon rewards qualified referrals that become paying customers.
When a referred individual or business becomes a paying Relizon customer, the referrer receives:
250 Relizon Growth Credits per qualified referral
Referral credits are issued after payment is confirmed and are applied directly to the referrer’s Relizon Growth Card.

21.5 Engagement & Recognition Credits

Relizon may issue Growth Credits for participation, recognition, and milestones within the Relizon ecosystem.

21.6 Redeeming Growth Credits

Growth Credits may be applied toward eligible Relizon services, subject to availability and approval.
Redemption Limit:
Growth Credits may be applied to cover up to fifteen percent (15%) of the total project or service value per transaction.
Any remaining Growth Credits remain available for future use.
Redemption options, eligibility, and applicable services may vary.

21.7 Status Levels & Lifetime Participation

Relizon status levels reflect lifetime participation and contribution within the Relizon ecosystem. Status is based on total lifetime Relizon Growth Credits earned, not on the current redeemable balance.
Redeeming Growth Credits does not reduce, reset, or otherwise affect status.

Status Levels

Starter
Lifetime Relizon Growth Credits: 5,000+

Entry-level status within the Relizon ecosystem

Achieved through initial participation and engagement

Represents the beginning of a long-term relationship with Relizon

Builder
Lifetime Relizon Growth Credits: 30,000+

Achieved through consistent participation and meaningful use of Relizon services

Reflects ongoing commitment, reliability, and progress

Indicates that Relizon systems are actively supporting the member’s growth

Scaler
Lifetime Relizon Growth Credits: 200,000+

Achieved through sustained engagement and significant lifetime contribution

Reflects proven results, trust, and long-term alignment

Indicates deeper participation in the Relizon ecosystem

Leader
Lifetime Relizon Growth Credits: 500,000+

Achieved through substantial lifetime participation and contribution over time

Reflects long-term partnership, influence, and leadership within the community

Indicates trusted standing and alignment with Relizon’s values and mission

Legacy (by invitation)
Lifetime Relizon Growth Credits: 1,000,000+

Reserved for exceptional, long-term contributors

Reflects stewardship, trust, and shared vision

Invitation-only and granted at Relizon’s discretion

Status levels are permanent once achieved, subject to compliance with Relizon’s community standards and contractual obligations.

21.8 Affiliates & Growth Cards

Affiliates may receive:
A Relizon Growth Card with $100 welcome credit

250 Relizon Growth Credits for each qualified referral

Affiliate commissions and Relizon Growth Credits operate as separate programs and are governed by their respective terms.

21.9 Community Standards, Conduct & Enforcement

Relizon is built on a culture of integrity, reliability, intelligence, and kindness. These values guide how members interact, collaborate, and contribute to the community.
Participation in the Relizon Growth Card program and Relizon community requires conduct that aligns with these principles and supports the long-term success of our customers and community.
Conduct that may result in enforcement action includes, but is not limited to:
Dishonest, misleading, or unethical behavior

Disrespectful, unkind, or harmful communication

Unreliable conduct that disrupts commitments or projects

Actions that waste the time or resources of others

Behavior detrimental to Relizon’s culture, community, or customer success

Breach of contract, misuse of programs, or abuse of benefits

To protect the integrity of the Relizon ecosystem and the best interests of our customers and community, Relizon reserves the right, at its sole discretion, to:
Remove or revoke status levels

Forfeit Growth Credits

Suspend or terminate participation in the Growth Card program

Restrict or terminate access to Relizon services or community spaces

21.10 Fair Use & Program Integrity

Relizon reserves the right to review, verify, adjust, delay, or withhold Growth Credits in cases of error, misuse, fraud, or non-qualified activity.

21.11 Program Modifications

Relizon may modify, update, suspend, or discontinue the Relizon Growth Card program, including credit values, redemption rules, status qualifications, or benefits, at any time to ensure fairness, sustainability, and alignment with business and community goals.
Any updates will be communicated through official Relizon channels.

21.12 General

Growth Credits:
Are non-transferable

Cannot be exchanged for cash

Cannot be withdrawn or redeemed outside Relizon

Participation in the Relizon Growth Card program constitutes acceptance of these Terms & Conditions.

21.13 Digital Loyalty Card Clarifications

The Relizon Growth Card may be provided through a Digital Loyalty Card format (“ Relizon Digital Loyalty Card”) and may include a digital wallet, scannable card, QR code, customer portal, or similar mechanism. The Digital Loyalty Card is a program feature and does not create a stored-value account, gift card, or bank account.

22. AFFILIATE PROGRAM TERMS (RELIZON AFFILIATES / “DREAM MAKERS”)

22.1 Program Overview

Relizon may offer an affiliate or referral partner program (the “Affiliate Program”) that allows approved participants (“Affiliates,” also referred to as “Dream Makers”) to promote certain Relizon products or Services using a unique tracking link or code provided by Relizon.

Participation in the Affiliate Program is optional and subject to these Terms, any program dashboard terms, and any additional policies, guidelines, or offer-specific rules Relizon provides (collectively, the “Affiliate Rules”). If there is a conflict between these Terms and Affiliate Rules, the Affiliate Rules control only for the Affiliate Program.

Relizon may approve, reject, suspend, or terminate any Affiliate application at any time, with or without notice, at its sole discretion.

22.2 Eligibility and Enrollment

To participate, you must:
Be at least 18 years old (or the age of majority in your jurisdiction)

Provide accurate account, payment, and tax information as requested

Comply with all laws, including FTC endorsement guidelines and advertising laws

Not be prohibited from participating by law or by Relizon

Relizon may require verification of identity and may request additional documentation to comply with legal, tax, fraud-prevention, or payment processing requirements.

22.3 Affiliate Links, Tracking, and Attribution

Affiliates may receive a unique link, code, or tracking mechanism (“Affiliate Link”). You agree:
Not to alter, obscure, spoof, or manipulate Affiliate Links

Not to use deceptive redirects, cookie stuffing, forced clicks, or other improper tracking methods

Not to misrepresent traffic sources or conversions

That tracking is performed using Relizon’s systems and records, which are the final authority in the event of dispute

Relizon does not guarantee that tracking will be error-free and is not responsible for tracking failures caused by third-party systems, browser settings, ad blockers, device restrictions, network interruptions, or user behavior.

22.4 Commissions, Qualification, and Payout Terms

If Relizon offers commissions for an Affiliate campaign, commission rates, eligibility rules, and payout timing may be specified in:
The Affiliate dashboard

An Order or offer page

A written campaign announcement

A separate Affiliate agreement

Unless otherwise stated in writing by Relizon:
Commissions apply only to qualified purchases that are successfully tracked and collected

No commission is earned for transactions that are canceled, refunded, disputed/charged back, unpaid, reversed, fraudulent, or non-qualifying

Commissions may be delayed for verification, fraud review, return periods, or payment settlement

Relizon may set minimum payout thresholds, payout schedules, and payout methods, and may change them from time to time.

22.5 Taxes and Reporting

You are solely responsible for all taxes arising from commissions or other Affiliate compensation. Relizon may require tax forms and may withhold payments as required by law. If you fail to provide required tax information, Relizon may suspend or withhold payments until compliant.

22.6 Affiliate Representations and Prohibited Claims

Affiliates must promote Relizon honestly and may not make claims that are false, misleading, or not explicitly authorized by Relizon, including but not limited to:
Guaranteed income, results, or business outcomes

Guaranteed rankings, conversion rates, or performance

Misleading “partnership,” “employment,” or “official representative” claims

Claims that violate FTC endorsement rules, consumer protection laws, or platform policies

You must clearly disclose your affiliate relationship as required by the FTC and applicable laws (e.g., “I may earn a commission if you purchase through my link.”).

22.7 Prohibited Marketing Practices

Affiliates may not:
Use spam, unsolicited bulk email, or unlawful SMS/robocalls

Use deceptive ads, fake reviews, impersonation, or misleading scarcity

Bid on Relizon trademarks or brand terms in paid search ads unless expressly authorized in writing

Misuse coupons, unauthorized discounts, or leaked offers

Engage in cookie stuffing, click injection, bot traffic, incentivized traffic without approval, or any fraudulent practice

Relizon may require removal or modification of any content or campaign at any time.

22.8 Intellectual Property and Brand Use

Relizon may provide brand assets (logos, images, copy, templates) for Affiliate use (“Affiliate Assets”). You receive a limited, revocable, non-exclusive, non-transferable license to use Affiliate Assets solely to promote approved Relizon offers during active participation.

You may not:
Modify logos or brand marks without permission

Use Relizon branding in a way that implies endorsement beyond the Affiliate relationship

Use Relizon IP outside the Affiliate Program

All goodwill arising from use of Relizon IP inures to Relizon.

22.9 Relationship to Loyalty Programs and Growth Credits

Affiliate commissions and Relizon loyalty programs (including the Digital Loyalty Card / Growth Card and Growth Credits) are separate programs governed by separate terms.

Unless explicitly stated otherwise by Relizon in writing:
Loyalty credits do not convert into cash commissions

Commissions do not convert into Growth Credits

Participation in one program does not guarantee access to the other

22.10 Suspension, Withholding, Chargebacks, and Adjustments

Relizon may suspend, withhold, reverse, or adjust commissions if Relizon reasonably suspects:
Fraud, abuse, manipulation, or prohibited marketing practices

Violation of these Terms or Affiliate Rules

Excessive refunds, chargebacks, disputes, or non-payment

Legal or compliance risk

If a customer refund or chargeback occurs, any related commission may be reversed or offset against future payouts.

22.11 Termination of Affiliate Participation

Either party may terminate Affiliate participation at any time. Upon termination, you must immediately:
Stop using Affiliate Links and Affiliate Assets

Remove Relizon branding where required

Stop representing yourself as an Affiliate

Relizon may continue to withhold or adjust commissions after termination for fraud review, refunds, disputes, chargebacks, or compliance review.

22.12 No Employment; Independent Contractor

Affiliates are independent contractors. Nothing in these Terms creates an employment, partnership, joint venture, agency, franchise, or fiduciary relationship. You have no authority to bind Relizon.

22.13 Limitation of Liability

Without limiting any other limitation in these Terms:
Relizon is not liable for tracking issues, lost commissions due to technical failures, or third-party platform restrictions

Relizon makes no guarantee that you will earn any commissions or income

Affiliate performance depends on factors outside Relizon’s control

22.14 Changes to the Affiliate Program

Relizon may modify, suspend, or discontinue the Affiliate Program, commission rates, qualification rules, payout schedules, or requirements at any time. Changes will be effective upon posting in the platform, dashboard, or official Relizon channels.

Your continued participation after changes constitutes acceptance.

22.15 Survival

Sections relating to intellectual property, confidentiality, compliance, indemnification, dispute resolution, and any payment adjustments necessary to address refunds, disputes, or fraud will survive termination.

23. DISCLAIMERS OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” RELIZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

23.1 POLITICAL CAMPAIGNS, NEUTRALITY & REGULATED ACTIVITIES DISCLAIMER

Relizon provides website design, development, hosting, software configuration, automation, artificial intelligence tools, and technical infrastructure services only. Relizon remains politically neutral and does not participate in, influence, or control political decision-making, campaign messaging, policy positions, fundraising strategy, donor solicitation, or legal, regulatory, or campaign finance compliance determinations related to political or regulated activities.

You acknowledge and agree that you are solely responsible for ensuring that all political content, campaign activities, communications, donations, fundraising mechanisms, and data practices comply with all applicable local, national, and international laws, regulations, and platform requirements, including without limitation election laws, campaign finance regulations, advertising rules, and data protection requirements. Relizon does not provide legal, political, or regulatory advice, and no services provided by Relizon shall be construed as such.

Any claims, investigations, enforcement actions, penalties, fines, losses, damages, or liabilities arising out of or related to political content, campaign activities, fundraising, donations, communications, or regulatory non-compliance shall be the sole responsibility of the Client and subject to the indemnification obligations set forth in these Terms.

23.2 HIGH-RISK & REGULATED ACTIVITIES DISCLAIMER

Relizon may provide website design, development, hosting, software configuration, automation, artificial intelligence tools, and technical infrastructure services to clients operating in regulated, high-risk, or compliance-sensitive industries, including without limitation financial services, investment activities, cryptocurrency, healthcare, wellness, education, legal services, real estate, e-commerce, and online marketplaces.

Relizon does not provide legal, financial, medical, investment, tax, or regulatory advice, and does not verify, monitor, or ensure compliance with applicable laws, regulations, licensing requirements, disclosures, professional standards, or platform rules applicable to such industries. The Client is solely responsible for determining, implementing, and maintaining compliance with all applicable legal and regulatory obligations.

The Client agrees that any reliance on content, automation, artificial intelligence outputs, recommendations, or technical systems provided by Relizon is at the Client’s sole risk. Relizon shall not be responsible for business outcomes, regulatory actions, financial losses, platform enforcement actions, or third-party claims arising from the Client’s operations or use of the Services.

24. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
RELIZON SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:
(A) FEES PAID IN THE THREE (3) MONTHS PRIOR TO THE CLAIM, OR
(B) $2,000 USD

25. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Relizon from any claims arising from your use of the Services, your content, your communications, or your violation of law or third-party rights.

26. DISPUTE RESOLUTION – BINDING ARBITRATION

Informal Resolution
You agree to contact legal@relizon.ai and attempt good-faith resolution before initiating a claim.

Arbitration
Any dispute shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA).

Venue
Arbitration shall take place in Delaware, USA, unless otherwise agreed.

Class Action Waiver
Claims may be brought only on an individual basis, not as part of a class or representative action.

Opt-Out
You may opt out of arbitration within 30 days of first accepting these Terms by emailing legal@relizon.ai.

27. GOVERNING LAW

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

28. DMCA

29. ELECTRONIC SIGNATURES

Electronic acceptances, signatures, and communications are legally binding.

30. SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

31. ENTIRE AGREEMENT

These Terms, together with any Orders, constitute the entire agreement between you and Relizon and supersede all prior discussions or representations.

32. CONTACT

hello@relizon.ai
legal@relizon.ai